Privacy policy
Data protection
The person responsible for data processing is:
ilovewood.de
Rinnel Nicolaisen
Kollaustr. 7th
22529 Hamaubrg
Germany
infoilovewood.de
Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data.
1. Access data and hosting
You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our predominantly legitimate interests in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the website.
Third party hosting services
As part of processing on our behalf, a third party provider provides us with the hosting and presentation of the website. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract processing, establishing contact and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.
3. Data transfer
To fulfill the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
We use payment service providers and shipping service providers that are based in a country outside the European Union. The transmission of personal data to these companies takes place only within the framework of the necessity to fulfill the contract.
The same applies to the transfer of data to our manufacturers or wholesalers in those cases in which they take over the shipping for us (drop shipping).
4. E-mail newsletters and postal advertising
Email advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.
E-mail advertising without registering for the newsletter and your right of objection
If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to regularly offer you offers on products similar to those already purchased on the basis of Section 7 (3) UWG , from our range to be sent by email. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in addressing our customers with advertising.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising e-mail without incurring any costs other than the transmission costs according to the basic tariffs.
The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address. This service provider is located within a country of the European Union or the European Economic Area.
Postal advertising and your right to object
In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in addressing our customers with advertising in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
5. Use of data for payment processing
Identity and credit checks when choosing Klarna payment services
If you choose Klarna's payment services, we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we are allowed to transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany you can use Klarnas for the identity and credit check Data protection named credit agencies are used.
Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can revoke your consent to this use of personal data at any time to Klarna.
Identity and credit checks when choosing Billpay payment methods
When you choose one of our partner's payment options Billpay GmbH decide, you will be asked during the ordering process to submit the data required for processing the payment and an identity and credit check to Billpay in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. If you give your consent, your data (first and last name, street, house number, zip code, city, date of birth, telephone number and, when purchasing by direct debit, the specified account details) and the data relating to your order will be transmitted to Billpay.
For the purpose of its own identity and credit check, Billpay or partner companies commissioned by Billpay transmits data to credit reporting agencies (credit agencies) and receives from them information and, if necessary, creditworthiness information on the basis of mathematical-statistical processes, the calculation of which includes address data. Detailed information on this and on the credit agencies used can be found in the data protection provisions of Billpay GmbH. Billpay GmbH uses the information received on the statistical probability of default in payment for a balanced decision on the establishment, implementation or termination of the contractual relationship.
In addition, Billpay may use third-party aids to detect and prevent fraud. Data obtained with these tools may be stored in encrypted form by third parties so that they can only be read by Billpay. This data will only be used if you select a payment method from our cooperation partner Billpay, otherwise the data will automatically expire after 30 minutes.
You can revoke your consent to Billpay at any time. However, Billpay may still be entitled to process, use and transmit your personal data, provided this is necessary or legally required for contractual payment processing or ordered by a court or an authority.
6. Cookies and web analysis
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer ™
Safari ™
Chrome ™
Firefox ™
Opera ™
If you do not accept cookies, the functionality of our website may be restricted.
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website also uses the so-called DoubleClick cookie as part of the application of Google Analytics (see below) for advertising purposes, which enables your browser to be recognized when you visit other websites. The information generated automatically by the cookie about your visit to this website is usually transferred to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google will use this information to compile reports on website activity and to provide other services related to website activity. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. After the purpose and the end of the use of Google DoubleClick by us, the data collected in this context will be deleted.
Google Double Click is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de).
As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with future effect by using the DoubleClick cookie link deactivate. You can also contact the Digital Advertising Alliance Inform about the setting of cookies and make settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.
Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics for website analysis. The web analysis service is provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. ( www.google.de ). Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before it is transmitted within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.
As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.
As an alternative to the browser plug-in, you can <a href=""javascript:gaOptout()""> click this link </a> to prevent future data collection by Google Analytics on this website. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.
7. Online Marketing
Affilinet affiliate program
Our website participates in the Affilinet partner program. This is offered by AWIN AG, Eichhornstrasse 3, 10785 Berlin (hereinafter “affilinet”). This is a so-called affiliate system in which persons registered with affilinet (also "publishers") advertise the products and services of the so-called "advertisers" on their websites using advertising material.
This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimization and economic exploitation of our online offer in accordance with Art. 6 Para. 1 lit. f) GDPR.
By means of cookies, affilinet can track the process of the respective order and, in particular, understand that you have clicked on the respective link and then ordered the product via the affiliate partner program.
You can prevent the setting of cookies by our contractual partners or our website at any time by setting your internet browser accordingly. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs.
You can find more information on data processing at affilinet here .
Amazon affiliate program
Our website participates in the Amazon partner program. This is offered by Amazon Europe Core S.à rl (Société à responsabilité limitée), 5 Rue Plaetis, L-2338 Luxembourg (hereinafter “Amazon”). This is a so-called affiliate system that was designed to provide a medium for websites, by means of which advertising costs can be earned through the placement of advertisements and links to Amazon. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimization and economic exploitation of our online offer in accordance with Art. 6 Para. 1 lit. f) GDPR.
Using cookies, Amazon can track the progress of the respective order and, in particular, understand that you clicked on the respective link and then ordered the product on Amazon. You can prevent the setting of cookies by our contractual partners or our website at any time by setting your internet browser accordingly. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs. You can find more information on data processing at Amazon here .
Google Fonts
The script code "Google Fonts" is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. ( www.google.de ). This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in a uniform presentation of the content on our website in accordance with Art. 6 Para. 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and the Google servers. This gives Google knowledge that our website has been accessed via your IP address.
As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield. You can find more information about data processing by Google in the Data protection information from Google.
Adobe Typekit
The “Adobe Typekit” script code from Adobe Systems Incorporated 345 Park Avenue San Jose, CA 95110-2704, USA (hereinafter: Adobe) is integrated on this website. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in a uniform presentation of the content on our website in accordance with Art. 6 Para. 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and the Adobe servers. This gives Adobe knowledge that our website has been accessed via your IP address.
Adobe is certified under the EU-US Privacy Shield. A current certificate can here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can find more information about data processing in the context of Adobe Typekit in the Data protection information from Adobe.
8. Social media
Use of social plugins from Facebook, Twitter, Instagram, Pinterest, Xing
So-called social plugins (“plugins”) from social networks are used on our website.
When you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plug-in is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example press the “Like” or “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and shown to your contacts there. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
YouTube video plugins
Third-party content is included on this website. This content is made available by Google (“provider”). YouTube is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ( www.google.de ).
The extended data protection setting is activated for videos from YouTube that are integrated on our site. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
Vimeo video plugins
Third-party content is included on this website. This content is provided by Vimeo LLC ("provider"). The integration of the video serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Vimeo is operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA ("Vimeo").
The tracking tool Google Analytics is automatically integrated into videos from Vimeo that are integrated on our site. We have no influence on the tracking settings and the analysis results collected via this, and we cannot view them either. In addition, web beacons are set for website visitors via the embedding of Vimeo videos.
In order to prevent Google Analytics tracking cookies from being set, you can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de .
As an alternative to the browser plug-in, you can <a href=""javascript:gaOptout()""> click this link </a> to prevent future data collection by Google Analytics on this website. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the providers:
https://www.facebook.com/policy.php
https://twitter.com/de/privacy
https://help.instagram.com/155833707900388
https://policy.pinterest.com/en/privacy-policy
https://policies.google.com/privacy
https://www.whatsapp.com/legal/#privacy-policy
If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the relevant service before visiting our website. You can completely prevent the loading of the plugins with add-ons for your browser, e.g. B. with the script blocker " NoScript ".
Our online presence on Facebook, Youtube, Instagram
Our presence on social networks and platforms serves for better, active communication with our customers and interested parties. There we provide information about our products and current special promotions.
When you visit our online presence on social media, your data can be automatically collected and saved for market research and advertising purposes. Using pseudonyms, so-called usage profiles are created from this data. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. The visitor behavior and the interests of the user are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for your consent (consent) to data processing by the respective social media platform operator, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has issued an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can here can be viewed.
The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy, in particular options for objection (opt-out), can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you here can see.
You can find further information on data processing when visiting a Facebook fan page (information on Insights data) here .
Google / YouTube: https://policies.google.com/privacy?hl=de
Instagram: https://help.instagram.com/519522125107875
Opposition option (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google / YouTube: https://adssettings.google.com/authenticated?hl=de
Instagram: https://help.instagram.com/519522125107875
9. Sending rating reminders by email
If you have given us your express consent during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described below.
10. Contact options and your rights
As a data subject, you have the following rights:
- according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
- in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
- In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- is necessary for the establishment, exercise or defense of legal claims;
- according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, if
- you dispute the correctness of the data;
- the processing is unlawful, but you refuse to delete it;
- we no longer need the data, but you need them to assert, exercise or defend legal claims or
- You have objected to the processing in accordance with Art. 21 GDPR;
- In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible;
- According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.
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Right to object After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose. |